Changelogs

What's new at BON Loyalty?

Changelog

August 31, 2026

Redeem points

Multi-product selection now supported for Free Product discounts

Merchants can now select multiple products and variants in a single setup when configuring Free Product discounts. What’s changing Multi-selection support: Instead of selecting only one product and variant at...
Improved

July 21, 2026

Setup your loyalty program

View and redeem loyalty points directly in Shopify Customer Admin

Merchants can now view loyalty point balances and redeem rewards on behalf of customers directly within the Shopify Customer Admin interface. What’s changing In-admin point management: Merchants can seamlessly check...
New

July 14, 2026

Redeem points

Discount rewards now support subscription orders and customer segments

Merchants can now control which order types and customer segments qualify for discount rewards, including support for recurring subscription orders. What’s changing Select eligible order types: Choose whether a discount...
Improved

July 01, 2026

Branding

BON Loyalty now integrates with Klaviyo Customer Hub

BON Loyalty now integrates with Klaviyo Customer Hub, allowing merchants to display loyalty information directly inside the Customer Hub drawer on the storefront. Logged-in members can view their loyalty status,...
New

June 30, 2026

Setup your loyalty program

BON Loyalty now integrates with Shopify Sidekick

BON Loyalty now integrates with Shopify Sidekick, allowing merchants to manage supported loyalty tasks through natural language directly inside Shopify Admin. Merchants can now ask Sidekick loyalty-related questions, get quick...
New

June 30, 2026

Branding

App extensions are moving to Web Components

BON Loyalty is updating app extensions to align with Shopify’s latest Web Components-based extension framework. What’s changing BON app extension components are being migrated from React-based components to Web Components....
Improved

June 23, 2026

Redeem points

POS discount expiration dates are now available

Merchants can now set expiration dates for POS discounts, similar to online store discounts. What’s changing POS discounts now support an expiry setting, so merchants can decide exactly when an...
Improved

June 03, 2026

Earn points

Points for loyalty anniversary

Merchants can now create an earning rule that automatically sends bonus points to loyalty members on a fixed date each year. Choose a date, set the reward, select which members...
New

June 03, 2026

Earn points

Points for daily check-in is now available

Merchants can now reward customers with points every time they visit the store, no purchase required. This gives shoppers a reason to come back regularly and helps build engagement between...
New

April 01, 2026

Referral program

Referral program now available in customer account page

Customers can now access and share their referral link directly from their profile page, making it easier to participate in your referral program and drive more referrals. Referral program extension...
New

April 01, 2026

Settings

Improved phone number input with locale-based country codes

The phone number field in the Complete Profile form now automatically displays the correct country code based on your store’s locale, helping customers enter their information more easily and accurately.
Improved

January 29, 2026

Earn points

Happy Birthday rewards now support backdated gifting and more discounts type

The Happy Birthday feature has been enhanced with more flexible reward delivery and new reward types to support stronger birthday campaigns. What’s changing Two key improvements are now available: 1....
Improved

January 23, 2026

VIP Tiers program

Tier progress is now shown in customer profiles

Customer profiles now display tier progress based on total points earned or total spending, depending on your tier conditions. What’s changing In the customer profile detail view, tier progress is...
Improved

January 19, 2026

Settings

SearchPie integration for loyalty schema

BON Loyalty now integrates with SearchPie, allowing you to surface VIP tier rewards on search engines like Google through SEO schema and improve the visibility of your loyalty program. What’s...
New

January 14, 2026

VIP Tiers program

Validation rules added for tier entry requirements

New validation checks help ensure tier entry requirements are set up correctly and maintain a clear tier hierarchy. What’s changing Additional checks now apply when configuring tier entry requirements: The...
Improved

January 06, 2026

VIP Tiers program

New options to maintain VIP tier status

You can now choose how VIP tier status is maintained over time, giving you more control over tier renewals for customers on rolling-year milestones. What’s changing For VIP programs with...
Improved

December 29, 2025

Limited-time Points Offer

Bonus points are now awarded based on order creation time

Points for limited-time offer – complete an order campaigns are now calculated based on when an order is created, instead of when it is fulfilled. What’s changing For Complete an...
Improved

December 10, 2025

Limited-time Points Offer

Custom CTA links and colors for LTO pop-ups

You can now customize call-to-action (CTA) links and visual styles for limited-time offer (LTO) pop-ups, giving you more control over where customers are directed and how campaigns look. What’s changing...
Improved

December 02, 2025

VIP Tiers program

“Complete an order” benefit is now available for the entry tier

The Complete an order benefit can now be applied to the Entry tier, creating a more consistent experience across all tiers in the VIP Program.What’s changing The Complete an order...
Improved

November 27, 2025

Branding

Multi-language support is now available for all theme extensions

All BON theme extensions now support multi-language display, allowing you to show loyalty content in the languages enabled on your store. What’s changing Multi-language support is now available for all...
Improved

November 20, 2025

Branding

Referral reward titles can now be customized in reward settings

Referral reward titles are now easier to customize, with editing moved directly into referral reward settings and supported by real-time previews. We’ve made it easier to customize how referral rewards...
Improved

November 04, 2025

Settings

B2B tier program

The B2B tier program is now available, introducing a dedicated tiered loyalty experience for business customers (Companies) on Shopify. This program operates independently from the standard B2C loyalty program. What’s...
New

October 29, 2025

Settings

LINE integration is now available via Shopify Flow

You can now connect BON Loyalty with LINE using Shopify Flow to send point-related notifications and reward customers who create accounts via LINE.LINE integration via Shopify Flow As of October...
New

October 28, 2025

Setup your loyalty program

Exclude customers from the loyalty program by tag

You can now prevent specific customers from participating in your loyalty program by excluding them using Shopify customer tags. This feature allows you to prevent specific customer groups from earning...
New

October 23, 2025

Redeem points

Free product and free shipping rewards are now available at checkout and cart page

Customers can now redeem points for free product and free shipping rewards directly in the Redeem points extension on the cart and checkout pages. What’s changing Customers can now redeem...
Improved

October 23, 2025

Dashboard

Phone number is now supported in customer data

Phone numbers can now be updated, searched, and imported as part of customer data in the in-app admin. Why this matters Supporting phone numbers gives you more flexibility in identifying...
New

October 15, 2025

Referral program

Referral rewards are revoked when the first order is cancelled or refunded

We’ve updated the referral reward logic to ensure rewards are only granted for successfully completed purchases. If a referred friend’s first order is later cancelled or fully refunded, referral rewards...
Improved

October 15, 2025

Dashboard

Improved filtering and results visibility in customer data

Customer data filters are now preserved when navigating between views, and the total number of matching customers is displayed after filtering. What’s changing Customer data filtering now behaves more predictably...
Improved

October 02, 2025

Redeem points

Show product images for free product discounts

Merchants can now choose to display the actual product image for free product discounts instead of the default icon. You can also control the size of the image to better...
Improved

September 30, 2025

Earn points

Points multiplier for specific products or collections

You can now reward customers with extra points when they purchase selected products or collections. This feature lets you apply point multipliers within your existing Complete an order rule, giving...
New